1. Personal information is important. Cut Price Machinery Hire is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Cut Price Machinery Hire will only collect and use personal information as set out below.
2. Collecting personal information. Cut Price Machinery Hire will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been providedvoluntarily. Cut Price Machinery Hire does not collect information other than: –
- Name(s)
- Address(s)
- Phone numbers(s)
- License details as required by insurance/hire agreement
- Credit card number(s) Email address(s)
3.Use of tracking technologies. Cut Price Machinery Hire may use tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a web site transfers to a computer’s hard disk for record keeping purposes. Web Beacon is a technical method that sends information related to the access to websites, when you browse websites, open or preview an HTML-formatted email. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. These tracking technologies allow Cut Price Machinery Hire to monitor the items an individual may want to hire as they move through the website, and to record how many people are using the different parts of the site. It is possible to set the browser to refuse tracking technologies such as cookies or web beacons; however, this may limit the services provided Cut Price Machinery Hire’s website.
4.Using and disclosing your personal information Personal Information will be used for the following primary purpose:
- To fulfil obligations under any hire agreement and/or any other contractbetween the individual and Cut Price Machinery Hire.
- To render services related to Cut Price Machinery Hire business such as insurance matters or of the hiring of the vehicle.
- To provide information about products, service and/or special offers.
- To obtain opinions or comments about products and/or services. For the purpose described above in order to operate the website or deliver a service, personal information may also be shared with a service provider; a non- Cut Price Machinery Hire business that offers a similar Privacy Policy to protect collected information.Cut Price Machinery Hire recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Cut Price Machinery Hire, or any member of the public, or to lessen a serious threat to a person’s health or safety.
5.Contact by Cut Price Machinery Hire. Cut Price Machinery Hire may contact individuals using the information which was provided by them in order to:
- Provide information that may be of interest about upgrades, special offers and other matters that may be of interest or important to their previous or current booking or rental.
- To send newsletters or emails. If an individual receives communications from Cut Price Machinery Hire which they do not wish to receive, they may remove their name from the database by contacting Cut Price Machinery Hire on the customer service enquiry number 1800 034 4487am-7pm Australian EST. Please allow 7-14 days for this request to be processed.
6.Individual’s right of access. Individuals have the right to review the information that may be recorded on the Cut Price Machinery Hire database. Information may be reviewed by contacting Cut Price Machinery Hire on the customer service enquiry number 1800 034 448 7am-7pm Australian EST
7.Changing and deleting the information we have about you. Information contained on the database may be amended by contacting Cut Price Machinery Hire on the customer service enquiry number 1800 034 448. In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons.
8.Storage and security of personal information. Cut Price Machinery Hire will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. In some cases these facilities may be overseas. Cut Price Machinery Hire employees and data processors are obliged to respect the confidentiality of any personal information held by Cut Price Machinery Hire. However, security of communications over the Internetcannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Cut Price Machinery Hire will not be held responsible for events arising from unauthorised access to personal information.
9.Cut Price Machinery Hire and links to other web sites. Cut Price Machinery Hire provides links to web sites outside of the Cut Price Machinery Hire site. These linked sites are not under the control of Cut Price Machinery Hire, and Cut Price Machinery Hire is not responsible for the conduct of companies
linked to the Cut Price Machinery Hire website, nor for the performance or otherwise of any content and/or software contained in such external websites.
10.Problems or queries. Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Customer Service Information Officer by calling the customer service enquiry number 1800 034 448 7am-7pm Australian EST. If you are unhappy with our responses please contact the Australian Privacy Commissioner on 1300 363 992.